What forms of payment do you accept?
If we are a contracted provider with your insurance, we will bill
them directly. For co-payments and cash-paying patients, you may
pay by cash, check or credit card. We accept Visa and MasterCard.
Who do I talk to about billing questions?
Please call 425-453-1039.
Can I schedule an appointment to meet with one of your doctors
to see if they're the right physician for my newborn?
Yes, you can call and schedule a "meet the doctor" appointment
if you have a new baby or are an expecting parent.
What is your privacy policy?
Eastside Family Medicine Clinic respects your privacy. We understand
that your personal health information is very sensitive. We will
not disclose your information to others unless you tell us to do
so, or unless the law authorizes or requires us to do so. To view
a copy of our privacy policy, click here.
How do I get a refill on my medication?
To refill a prescription, please contact your pharmacy which will
then call us to confirm the refill. Please allow two business days
to process a refill request. If it has been a year or more since
you were seen in the clinic, you will need to set up an appointment
before refills are authorized. Medications such as antibiotics or
narcotics will not be refilled by phone and require an office visit.
If you get your prescriptions by mail, please bring the appropriate
forms with you to your visit so the physician can order your medications
at that time. It is always a good idea to bring your medications
with you to your appointment.
Do I have to fast for my physical?
For people who will be getting a fasting cholesterol panel, or fasting
blood sugar test, please plan to fast for 8 hours prior to the blood
draw. (Fasting means nothing to eat or drink except water.) If your
physical is in the afternoon, or you are unable to fast for other
reasons, you may return on a separate day for the fasting test.
What if I need to cancel my appointment?
If you must cancel an appointment, please call and notify us 24
hours in advance so that we can offer that time to another patient.
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